We deliver pens worldwide from California. For larger/custom items related to bouquet preservation, they will be sent via USPS priority mail or UPS.
For pens, please allow 1-4 days initial shipment as it will take some time to ready the ink.
We charge a $4.80 flat shipping fee via First class in the US.
Approx estimates are as follows.
Canada: USPS $17, takes 1-4 weeks.
International: USPS $20+, UPS worldwide $39+
*Customers are responsible for any charges/damages by their customs and carriers.
All sales are final.
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Congratulations on receiving your brand-new fountain pen from Rubato Studio!
Here are some tips for getting started:
Start writing slowly and with less hand pressure, and gradually add speed as you get comfortable to the feel. The ink flow may be unstable at first, but will gradually start to settle into your pen after a few hours/days. For questions and problems, please contact us. Dip pens are easy to handle, while fountain pens are affected by temperature of the environment or ink behavior, so sometimes a little tinkering might be necessary. Don't hesitate to let us help work things out together.